Frequently Asked Questions

In this page you will find questions and answers you want to know about the procedures for export shipments from India to your country.

» 

Enquiry & Quotations ?

»  Your Purchase Order ?
»  Performa Invoice ?
»  Remittance ?
»  Shipping Documents ?
»  Despatch ?
»  Forwarding of Bill of Lading ?
 
 
 
 

What are the Enquiry's and Quotations for?
 

Whenever we receive any enquiry for requirement of Ship Spares from you, we shall try to quote our best prices by fax or email for your scrutiny and finalising the order.

   
Your Purchase Order?
 

After the prices are finalised and after you find that items offered are the same as per your need, you will send us your Purchase Order by fax. Your Purchase Order should include description of spares, quantity, rates, total amount and full instructions for despatch.

   
What is Proforma Invoice?
 

When we receive your confirmed order we shall submit to you a Proforma Invoice indicating the total cost involved in despatching the spares either by air or by sea as per your choice.

Details regarding our Bank account and Banker's name and address will also be included in the Proforma Invoice
.

   
How to make your payment?
 

Our normal terms of payment with all our customers are 100% payment by Telex Transfer or by Swift in advance. Due to Government of India's strict restrictions we are unable to give credit to any of our customers.

Under these circumstances, when you receive our Proforma Invoice, you will have to kindly remit payment in advance. After remittance is arranged you can send us a copy of your Banker's advice so that we can follow up with our Bankers in Bombay.

   
Shipping Documents
 

After getting confirmation from our Bank for having credited your remittance to our account, we shall prepare Export Invoice, Packing List and other related documents and send them to our freight forwarding agents to complete the port and custom formalities, space booking in ships etc.

   
What about despatch?
 

By our forwarders complete pre-despatch formalities, we shall move the goods by road transport to Loading Port i.e. Bombay which will be received by our forwarders and handed over to the Shipping Company. After the consignment is booked, Shipping Company will issue and send us Bill of Lading.

   
Forwarding of Bill of Lading
 

As soon as we receive Bill of Lading we shall fax you details regarding ship name, B/L No., Departure Date, Arrival Date etc. Original B/Ls will be mailed to you by Courier Service. Upon receipt of which you can contact your local Agent of Shipping Company and get the delivery of materials.

 

In case you need any more information, kindly feel free to email us.